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Help Centre
Tenant
Tenant
If you are a tenant, here you will find answers to commonly asked questions.
Refer a Friend Scheme
Application Process
How to Rent - Student Accommodation
How do I Apply for an Apartment?
Booking Terms & Conditions - Student Accommodation.
Deposits
Where is my Deposit Protected?
Are there alternative payment options for paying a deposit?
How do I get my deposit back after I move out?
What is the difference between a traditional DPS Deposit and Reposit?
Maintenance Issues
I'm Having Issues With My Wi-Fi
How do I resolve maintenance problems in my apartment?
A Tenants Guide to Electrical Consumer Boards
A Tenants Guide to Condensation & Mould
Paying Rent
Paying Rent
Guarantors
Bills
Utility Bills- Gas & Electric
Cleaning Services
House Keeping Cleaning Services
Pets
Pets In Collective Property Co. Properties
Locked Out
Locked Out of Your Accommodation? Here's What to Do
Parking
Parking
Need to Contact Us?
Complaints Procedure
How to Contact Us: A Guide for Tenants
Behaviour Policies
Can I have Overnight Guests?
Collective Property Co. Behaviour Policy
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